Refund Policy
No Refund & Cancellation Policy
At Clutch City Towing, we are committed to providing fast and reliable towing services. Due to the immediate dispatch of our drivers upon receiving a service request, all sales are final and non-refundable once a driver has been assigned. This includes situations where a customer cancels after dispatch or is unavailable upon the driver’s arrival.
If a cancellation is made after a driver has been dispatched but before service is completed, a cancellation will be charged to cover time, fuel, and administrative costs. Cancellations made before dispatch will not incur a fee.
We understand emergencies happen, and if you believe an error occurred or you experienced an issue with your service, please contact us at [your email or phone number]. While refunds are not guaranteed, we will review each situation individually to ensure fairness.
By requesting service through our website or phone line, you agree to abide by this No Refund & Cancellation Policy.